Since we are a manufacturer and are focused on customer satisfaction, here are some of the unique services you will get by working with us.
- Customized one-on-one service so that we can make sure you get the right pieces to fit your lifestyle
- Education about various materials and manufacturing process so you know what you are buying.
- Assurance to know you are working directly with the manufacturer. Should you have any issues or are unhappy with your product let us know and we will make it right. We stand by our product and are proud to offer our customers an excellent warranty.
Pink Elephant offers the following warranty on all of our products.
- Frame construction – 25 years
- No sag seating construction – 1 year
- Foam cushions – 1 year
- Workmanship & fabric – 1 year
- Sofa bed mechanism/mattress – 1 year
- Full grain leather & Bonded leather – 1 year